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FAQ

How Do I Place An Order?

 

Check out our "CONTACT US"  tab & go from there!

Pricing & Payment Options

All of our memorial keepsakes are $89.00 +tax & shipping.  We accept cash, check, we can send an  invoice to your email to pay online via card , venmo or paypal. 

It's glass, will it break?

We use high quality glass for our memorial keepsakes so they are very durable. However, it is glass so if dropped on a hard surface there is a chance of it breaking just like with any glass item. We are not responsible for any damaged pendants or lost ashes.   In the slight chance it does break, please do not glue. Contact us and we can talk about how to proceed so that we can remelt your piece back together.  For the record...We have made 100's of these pendants and have only had 1 pocket stone break. That was due to dropping it fast onto a very hard surface. So rest assured you are purchasing a high quality product that will last. 

What amount of ashes are needed?

We only need 1/4 tsp -1/2 tsp of ashes per pendant. Of course, what we do not use we return.

How do we get the ashes to you?

If you are local to Janesville, then we can meet up for the ashes and then again for the finished keepsake(s). 

If not, then we do everything through USPS certified mail or through the funeral homes.  Sending ashes through certified mail guarantees your package will never be misplaced.  We will have to sign for it when you mail us your loved one's ashes and when we have your memorial keepsake all done you will have to sign for it as well upon delivery. 

 

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